Nollywood filmmaker and actress, Funke Akindele, has called out Air Peace after she and several other passengers were stranded at London Gatwick Airport.
She shared her frustration in a series of posts on her official X handle on Friday, revealing that passengers had been left waiting since early morning without proper communication from the airline.
According to her, the delay started around 6:30 AM, with no clear updates given to those affected.
She Write: “Air Peace, This Is Unacceptable. Passengers (Including Elderly People) Have Been Stranded Since 6:30 AM At London Gatwick Airport With No Proper Communication.
“After Hours Of Delay, We Were Told There Was A Bird Strike And Promised A Hotel. Hours Later, People Are Still Sitting At Baggage Claim Hungry, Exhausted And Without Their Bags.
“Elderly Passengers Are Struggling. Families Are Tired. No Clear Updates. No Support. Release Passengers’ Luggage Immediately And Provide The Hotel You Promised. Do Something NOW @flyairpeace.”
Responding, Air Peace acknowledged the situation and apologized for the inconvenience caused.
The airline said: “Dear Funke @funkeakindele, We Sincerely Empathize With You Over This Experience And All Inconveniences This Has Caused To Your Travel Plans.
“Such Actions Are Never Intentional As We Prioritize Safety And Operational Efficiency, And While We Strive For On-Time Departures, Certain Factors Beyond Our Control Can Sometimes Cause Delays.
“Rest Assured Our Team Are Working At The Moment To Provide All Affected Passengers With Adequate Assistance. Please Bear With Us During This Time.”
In another update less than an hour later, the actress expressed further frustration over the situation.
“Air Peace, What Is Going On? Since 7AM At London Gatwick Airport And It’s Almost 4PM — No Bags, No Hotel, No Proper Updates. Passengers Are Stranded. People Are Tired And Hungry.
“Release The Luggage And Take Care Of Your Passengers NOW.”
